Ecwid vs Shopify: I’ve Compared Both Ecommerce Platforms in 2025

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Need an ecommerce website builder for your online store? Either Ecwid or Shopify may be a suitable fit for you. While both platforms come with a beginner-friendly setup process and strong sales features, your final choice will depend on your unique needs.

Though Shopify is the best ecommerce platform overall – with its powerful editor and impressive sales tools – Ecwid isn’t a bad choice either, boasting affordable plans and an easy interface to get to grips with.

But which platform comes out on top? Below, you’ll find out. Keep reading as I compare both platforms for their sales features, pricing plans, templates, and more.

What’s the difference between Ecwid and Shopify? 🤔

Shopify is primarily an ecommerce website builder that helps you build an online store from scratch.

In contrast, Ecwid offers a website builder as well as an ecommerce widget you can integrate with an existing website, social media business page, marketplace, or app in order to sell from it.

In this review, my main focus will be comparing Shopify and Ecwid’s website builders.

I’d Recommend Shopify for…

  • Large or scaling stores in need of powerful ecommerce tools that can accommodate their inventory.

I’d Recommend Ecwid for…

  • Smaller businesses that need a simple website or are selling a limited number of items.

Ecwid vs Shopify: Quick Comparison

Ecwid
Shopify
Pricing plans
Unlike Shopify, Ecwid has a free plan, while its three paid plans are cheaper than Shopify’s and range between $21-$89/mo (billed annually). Shopify’s three main plans are priced between $29-$299/mo (billed annually). This might be quite costly depending on your budget – especially on the higher plans.
Setting up
Ecwid’s interface is beginner-friendly and features a straightforward dashboard that explains your next steps. Its stripped-backed editor is also easy to set your site up with (though customization is lacking). Setting up with Shopify is simple, since the dashboard features a clear checklist to follow. Its section-based editor isn’t difficult to pick up either, allowing you to give your page a polished look.
Templates
Ecwid only has over 30 free templates to choose from, which does limit your choices. Though the designs look modern, they’re not as sophisticated as Shopify’s. At the time of writing, Shopify has 12 free themes and 222 paid themes to choose between. They’re all mobile-responsive, polished, and often come with cool features like sticky menus or countdowns.
Sales features
While Ecwid’s plans have some good sales features for smaller stores, like different product variants, Shopify’s features across all of its plans are more powerful overall. Shopify has the best built-in sales features on the market, with great multichannel integration and AI-powered tools, alongside various payment and shipping options.
Marketing tools
Ecwid’s marketing tools need improvement. It doesn’t have an in-built email marketing option (you have to use MailChimp), while its SEO tools aren’t as in-depth as Shopify’s. When using Shopify’s marketing tools, you’ll come across comprehensive SEO options, alongside a superb email marketing app that lets you create and send professional emails.
Security
With Ecwid, an SSL Certificate and two-step verification is included with your site. However, it doesn’t have built-in fraud detection like Shopify. Shopify’s built-in fraud detection makes it easier to spot suspicious activity from your dashboard. All Shopify sites also have an SSL Certificate and two-step verification.
Help and support
You can only get support via email on Ecwid’s free plan, and you need to upgrade to a paid plan to use its live chat. That said, Ecwid does have useful resources in its help center, like video tutorials. Shopify mainly offers support through its AI-powered live chat, since it removed access to phone and email support from its main plans. It also comes with a help center that’s filled with instructive guides.

1. Best for Pricing: It’s a Tie!

The Winner

Ecwid’s pricing plans are cheaper than Shopify’s, but Shopify’s features are better value

The winner depends on your unique needs. Ecwid’s free plan is fantastic for businesses on a budget, but Shopify’s powerful sales features on all plans are best for scaling businesses with more money to spend.

Between the two platforms, Ecwid is the most affordable. You can access a free plan with no setup or transaction fees, while its three pricing plans are cheaper overall:

Plan
Price per month (billed annually)
Key features
Free plan
$0/mo
•Use Ecwid’s “Instant Site” builder to create a site
•Get a free “company.site” domain
•Sell up to five products
Venture plan
$21/mo
Everything on the free plan and:
•Sell up to 100 products
•Add three additional pages to your website
•Connect a custom domain to your site
•Buy a domain for your site
•Create gift cards and coupons
Business plan
$39/mo
Everything on the Venture plan and:
•Sell up to 2,500 products
•Add 10 additional pages to your website
Unlimited plan
$89/mo
Everything on the Business plan and:
•Sell unlimited products
•Add 100 additional pages to your website

Though Ecwid’s free plan sounds appealing, I don’t recommend staying on it for long due to its limited features. You’ll only be able to sell up to five different products on your website at a time, and you can’t add any additional pages to your site.

That said, the free plan does include Ecwid’s website builder, so it’s a great place to start and test the platform out first.

When choosing a paid plan, I’d suggest the Venture plan as a minimum. For $21 per month (billed annually), this affordable entry-level plan enables you to sell 100 products and add more pages to your website.

In comparison, Shopify’s pricing is more expensive and is split into three main plans:

Plan Price per month (billed annually) Key features
Basic plan $29/mo
•Sell unlimited products
•Get up to 77% off shipping costs
•Sell across three global markets
•Set up 10 different inventory locations
•Access key store analytics
•Receive 24/7 support
Shopify plan $79/mo
Everything on the Basic plan and:
•Get up to 88% off shipping costs
•Set up five additional accounts for staff
Advanced plan $299/mo
Everything on the Shopify plan and:
•Set up 15 additional accounts for staff
•Increase your checkout capacity x10

Despite Shopify’s steep prices, its powerful sales features do make its plans a worthwhile investment for your online store, meaning that the platform is better value for money overall. For instance, you can sell unlimited products on any plan, get shipping discounts, and trade across global markets – all features that are brilliant for expanding stores.

Additionally, if you’d like to test the platform out for less before committing to a plan, Shopify’s introductory offer means it’s only $1 per month for your first three months. 

What About Transaction Fees?

On Ecwid and Shopify, you can avoid paying transaction fees on each sale you make. Ecwid automatically doesn’t charge any fees, but with Shopify you’ll need to sign up to Shopify Payments, its native payment gateway, to unlock 0% transaction fees.

If you’re not using Shopify Payments, the transaction fees are:

  1. Basic plan: 2.9% + 30¢ for online transactions
  2. Shopify plan: 2.7% + 30¢ for online transactions
  3. Advanced plan: 2.5% + 30¢ for online transactions

Do note that on both Ecwid and Shopify, most payment methods you integrate with your site – such as popular credit and debit cards – will likely come with a payment processing fee that’s taken from each sale.

2. Best for Setting Up: It’s a Tie!

The Winner

Setting up is a breeze on both Shopify and Ecwid

Shopify and Ecwid both have simple onboarding processes, dashboards with clear steps to follow, and straightforward, section-based editors.

I found that both platforms made it easy for me to set up a website. To sign up to both platforms and start the onboarding process, I could quickly create a new account with my Gmail without having to fill in any card details.

Additionally, the onboarding process on each platform was simple to follow from start to finish. They both asked me key questions about my store, including the kinds of products I wanted to sell, and if I already had a store on another platform or not.

Screenshot of an Ecwid onboarding question asking what products a user sells
When Ecwid asked about the kinds of products I sell, I could select from a range of different industries. Source: Website Builder Expert

Once I’d completed the onboarding process on Shopify and Ecwid, I could then access my dashboard. They both came with clear instructions on what to do next, be it uploading my products manually or via CSV, or setting up selling options.

Screenshot of Shopify's dashboard with a checklist asking the user to upload products
When adding products to Shopify, I could either upload one product at a time or use a CSV to upload multiple in bulk. Source: Website Builder Expert

After getting the hang of Ecwid and Shopify’s interfaces, I started to create my websites. Both platforms have an uncomplicated, section-based editor that enables you to add and delete new sections, re-arrange the order of each page, and tweak your website’s color scheme, font, and photos.

💡 If you’re unfamiliar with the term, sections are blocks of visual content that make up your website’s pages.

Screenshot of Ecwid's editor when changing the color of the page.
With Ecwid, I could select a section and edit its design separately, be it changing the colors, font, or images on display. Source: Website Builder Expert

3. Best for Online Store Templates: Shopify

The Winner

Shopify has a wider range of templates to choose from

While most of Shopify’s themes come at a cost, their striking designs make up for it. Its designs are modern, mobile responsive, and often come with unique design features like sticky menus or quick view.

Out of the two platforms, Shopify’s themes impressed me the most. All of its designs are mobile-friendly, while many themes come with sophisticated features like:

  • Age verifiers for age-restricted products
  • Back-to-top buttons
  • Quick view buttons 
  • Automatic EU translations for stores selling internationally
Screenshot of Shopify's template library with six options on screen
I could use Shopify’s filters to find a theme that best fit my online store, and could also preview the designs beforehand. Source: Website Builder Expert

However, though Shopify has around 235 themes in total (at the time of writing), only 13 of those themes are free to use. You can use one of the paid themes for a one-off payment, with prices varying between $100 and $500.

If you want to change your Shopify theme further down the line, you can. To do so (without losing your store’s content), refer to our video below: 

In comparison, Ecwid has just over 40 templates to choose from, though all of these themes are free and included in your plan. 

Screenshot of Ecwid template library with three designs on screen
Ecwid’s template page has only eight categories to look through. If your online store doesn’t fit into any of these categories, you may find it hard to find a suitable design for your site. Source: Website Builder Expert

When browsing Ecwid’s selection, I found the themes presentable and suitable for basic ecommerce websites, but I was disappointed by the limited number of design features available. Most of the templates I previewed had standard navigation bars with little variation.

4. Best for Selling Online: Shopify

The Winner

Shopify’s sales tools are the best you’ll find

Shopify is the clear winner here thanks to its powerful sales tools, like its AI-powered assistant, variety of payment options, and extensive app market, which has a large number of integrations to choose from.

During our in-house testing, we found that Shopify had the best sales tools on the market. Ideal for large or scaling stores, the platform allows you to sell unlimited products on all of its plans and has powerful inventory management tools to help you manage your stock.

That said, if you’re at the helm of a much smaller business and only need to sell a few products, Ecwid’s simple yet effective sales tools may be a better choice. 

Key Sales Features

Ecwid and Shopify both have useful sales tools to assist you when running your store. This includes the ability to create different product variants, set up shipping methods with carriers like FedEx and UPS, and download a mobile app to manage your business on the go. 

Screenshot of Ecwid's dashboard where you can set up delivery costs
I could set up different delivery costs, such as free delivery and flat rate shipping, from Ecwid’s dashboard. Source: Website Builder Expert

However, Shopify’s sales features stand out more because of its AI-powered tools. 

As part of Shopify’s “Boring” 2025 product update, the company rolled out its Shopify Sidekick tool, a handy assistant that can answer questions related to your store and its progress. Sidekick features include the ability to visualize your store’s data and edit products in bulk.

Screenshot of the Shopify Sidekick feature open in the dashboard
I asked Shopify Sidekick for guidance on how to identify trending items for my test store. Source: Website Builder Expert

You can also use the Shopify Magic tool to speed up time-consuming tasks with the help of AI, like writing product descriptions, generating blog posts, or making adjustments to your photos.

Ecwid has fewer AI tools than Shopify, and you’ll need to access them by downloading apps from its store since they’re not already built in. For instance, if you’re on the Venture plan and above, you can install the MercuryAI app to start generating AI product descriptions.

Payment Options

Whether you choose Ecwid or Shopify, each platform comes with numerous ways to take payments online, giving your customers plenty of choice.

Out of the two, Shopify has the largest selection of payment methods available with over 100 different options to choose from, while Ecwid has just over 70. Both platforms offer popular third-party methods like PayPal, Stripe, and Square.

Screenshot of the Ecwid dashboard with option to add payment methods to an online store
From Ecwid’s dashboard, I could start connecting my store with different payment methods like Stripe. Source: Website Builder Expert

Alongside third-party payment methods, you can use each platform’s native payment solution to streamline the process. By signing up to Shopify Payments, you can set up payment methods for all the major providers in one place, with the added bonus of zero transaction fees for you to pay. 

With Ecwid, you can sign up for Lightspeed Payments to enable major credit and debit cards on your website, including MasterCard, Visa, and American Express.

App Market

If you’d like to add additional functionality to your store, both Shopify and Ecwid have their own app marketplaces. The Shopify App Store is home to over 8,000 third-party integrations, spanning marketing, website design, sourcing products, and other important aspects of your website.

Screenshot of the Shopify Dashboard where the user is installing an app
I could quickly install most Shopify apps in a few clicks. The apps I downloaded were also added to my dashboard when I was finished. Source: Website Builder Expert

8,000 may sound like an impressive number, but this scope does come with its downsides. For one, downloading too many apps at once can slow down your website’s performance. It can also get expensive over time, since many of Shopify’s apps also come with a monthly fee.

Ecwid only has over 300 apps. While this is far from Shopify’s range, you can still find useful integrations for your store. In fact, you’ll find a mixture of free and paid apps for shipping, marketplaces, analytics, accounting, dropshipping, and more.

A screenshot of reviews underneath an app from Ecwid's app store
Most Ecwid apps have customer reviews I could refer to when deciding which ones to download. Source: Website Builder Expert

Security

To protect company and customer data, you can’t choose a website builder that cuts corners on security. Luckily, both Ecwid and Shopify have vital security measures in place to protect your page from malicious attacks. All websites come with an SSL Certificate for a secure HTTPS connection, two-factor authentication, and PCI-complicance.

However, only Shopify has an in-built fraud detection system to help you flag any suspicious transactions. When using Ecwid, you’re encouraged to download the “Block Orders” app for fraud protection, but it’s only available on the Venture plan or higher. This means that any websites on the free plan won’t be as secure.

5. Best for Marketing Your Business: Shopify

The Winner

Shopify’s built-in marketing tools will help you reach a wider audience online

From its email marketing tool to its extensive SEO options, Shopify makes it easy for you to reach out to different audiences and bring more visitors to your website.

Marketing Tools

Shopify comes with solid marketing tools, spanning email marketing and marketing channels like social media.

If you’re interested in setting up newsletters, I used the Shopify Email app to create polished email campaigns. I was able to set up email template branding, which included adding a logo, picking a font, and choosing an eye-catching color palette.

Screenshot of the Shopify Email feature where users edit the template branding
When editing my template, I could preview how my email looked on the right-hand side before sending it to any mailing lists. Source: Website Builder Expert

Unfortunately, Ecwid doesn’t come with a similar email marketing tool on its platform. Though you can connect your site with Mailchimp, this option is only available on the Business plan and above – in comparison, Shopify’s email feature is available on all plans.

On both platforms, I could connect my store with different sales channels. With Shopify, I could integrate my website with social media platforms like Facebook, Instagram, and TikTok, and download the Shopify Marketplace Connect app to sync my products on online marketplaces like Amazon and Etsy.

Though Ecwid allows you to connect your store with platforms, you have fewer options available (and even more so on the free plan). For instance, I could add products to a Facebook page via the dashboard, but I had to upgrade to the Venture plan and above if I wanted to promote products on TikTok too.

Screenshot of the marketing tab from Ecwid's dashboard listing multichannel integrations available
Despite Ecwid’s marketing section being nicely integrated with its dashboard, I did feel limited since most of its tools were locked behind paid plans. Source: Website Builder Expert

SEO

It’s no secret that solid ecommerce SEO (search engine optimization) is one of the main ways to boost traffic to your online store. During our hands-on testing, we were most impressed by Shopify’s SEO tools, which enable you to:

Unfortunately, Ecwid’s SEO tools pale in comparison. When trying out the platform, I wasn’t able to customize product URLs, change meta data, or create a URL redirect unless I was on the Business plan and above. Additionally, I couldn’t edit the alternative text for different images, since Ecwid generates this for you.

Screenshot of a product tab on Ecwid with option to see a product listing's SEO view
For each product listing on Ecwid, I could access a dedicated “SEO” tab that showed me how each listing looks on Google Search. Source: Website Builder Expert

6. Best for Finding Help and Support: Shopify

The Winner

Shopify’s responsive live chat and help center packed with resources offers valuable support

When in need of help and support, Shopify beats Ecwid because it has an impressive live chat, alongside an in-depth help center with plenty of resources at your disposal.

For additional support as you build your online store, Ecwid and Shopify both have help centers that are filled with useful resources. From these, I could access:

  • Helpful articles on key topics, like account details and domains
  • Video tutorials showing you how to use each platform
  • Academy style lessons that can help you advance your skills further

However, only Shopify’s help center has community forums. This provides you with another way to find the information you need, either by looking through previous threads or initiating a new discussion.

If you need to reach out to staff members for assistance, both platforms provide different options.

Shopify’s main support option is its AI-powered live chat. From the help center, I could type a question directly into the chat for an AI-generated response, or click on the “Contact Support” button to be put in contact with one of Shopify’s support advisors.

A screenshot of Shopify's Help Center with a pop-up showing the live chat option
I liked how Shopify’s live chat gave me the option to use the resources provided, or be forwarded to a Support Advisor if I needed further assistance. Source: Website Builder Expert

During our hands-on website builder testing, Shopify’s live chat response times were speedy, with an average response time of under ten seconds. This makes the chat a reliable source of support when you’re in need.

When using Shopify in 2025, I was disappointed to find that it no longer offers support over the phone or via email on its three main plans. You can only access priority phone support on the Plus plan, Shopify’s custom plan that’s catered to more complex businesses.

In comparison, Ecwid does offer great support options, but you do need to upgrade to a paid plan to access them:

  1. Live chat: Venture plan and above (available Monday to Friday, 24 hours a day)
  2. Call-back phone support: Business plan and above (available Monday to Friday, 5:00am to 4:00pm UTC)

Currently, the only form of assistance available on Ecwid’s free plan is via email. 

Screenshot of Ecwid's support page with button for email support and upgrading an account for live chat
When using the free plan, I didn’t like how limited my options were. Email isn’t always the quickest form of communication for urgent concerns. Source: Website Builder Expert

How We Test Website Builders

The conclusions in this article are informed by our ecommerce website builder research, specifically on Ecwid and Shopify. This involved the hands-on testing of both platforms, which gave us a chance to evaluate key features and weigh up their pros and cons.

When trying out each builder, we identified seven key areas of investigation based on what readers value the most when looking for an ecommerce platform. These areas were then weighted based on importance:

  1. Sales features – 40%
  2. Website features – 15%
  3. Help and support – 12%
  4. Design functionality – 10%
  5. User experience – 10%
  6. Customer score – 8%
  7. Value for money – 5%

Since sales features are very important for users, this area of investigation played a huge role in our final verdict.

Ecwid vs Shopify: Conclusion

Now that I’ve compared both ecommerce platforms, I can confidently say that Shopify is the best option for online stores. Its outstanding sales tools, huge app store, and wide range of payment options makes it a tough platform to beat. Overall, it’s ideal for stores with significant inventory, or those who hope to scale up their business.

While Shopify is a fantastic platform, Ecwid does also have its perks. With its beginner-friendly interface and affordable pricing plans (including its free plan), the platform may still be a suitable option for you – especially if you’re running a smaller store and selling a limited number of products.

Still not sure which platform to go for? Take a look at our list of the best ecommerce website builders to see how other platforms compare to Ecwid and Shopify.

Written by:
Lucy Carney is a Content Manager at Website Builder Expert, specializing in website building, ecommerce, and digital marketing. Previously working as a Writer and then Senior Writer on the brand, Lucy has 6 years of hands-on experience testing web building platforms including Wix, Squarespace, and Shopify. Lucy is passionate about using her knowledge to help small business owners build their online presence and achieve their goals. She’s reported on industry trends over the years, attended events such as the eCommerce Expo, and advised readers directly with over 400 comment replies on the site to date. Her work has also featured on other online publications such as the Shopify Partners Blog, Usability Geek, Serpstat, and Open Source, and has over 100 articles published on the Website Builder Expert blog.

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